FREQUENTLY ASKED QUESTIONS

Is registration refundable?

Registration and the registration deposit is non refundable. All subsequent payments are non refundable. Please make sure that you can attend before registering for this trip.

May I arrive earlier or leave later than the scheduled dates?

Yes, please note that no plans or arrangements will be made for you if you decide to arrive before the set arrival date. However, please let us know upon your reservation, when you plan to arrive.

Registration Includes:

• AGN Business Activities

Registration does not include:

• Flight

How much is shipping?

Shipping is calculated fairly on weight and can be viewed in the cart.

When will you dispatch my item?

All orders are dispatched the same day if placed before 3pm Monday to Friday, excluding bank holidays and public holidays.

Can I return an item?

Yes, all items can be returned within 14 days of purchase. Please contact us first to let us know you will be returning an item and the reason why. All items should be as new, unopened & unused. Buyers are responsible for return shipping costs; unless an item has been sent incorrectly or is damaged. Please contact us within 24 hours of receiving an incorrect item or a damaged item. If it is clear the item is damaged when the courier is handing you your parcel, please ask the courier to mark the item as recieved damaged.

How do I contact you?

You may email us 24 hours a day 7 days a week via: sales@animalparadisepetshop.com or you may call us Monday to Friday from 9am to 5pm on 01375 46 66 72

Where are attendees staying?

Registered attendees will stay at the Sheraton Four points in Lagos, VI (the Manhattan of Nigeria).

Are meals included with my registration?

Breakfast is included if you are staying at the AGN selected hotel, the Sheraton which is included in the “Business and Accomodations” registration.Lunch and dinner is on your own

What if I have my own accommodations?

If it is your first time in Nigeria we highly recommend that you stay at the hotel. However, if you have your own accommodations, please register with the “business” ticket. All trip pickups and drop offs will be at the Sheraton Hotel.

What if I want to share a room but don’t know anyone that is attending the trip, will you match me with someone?

Yes, closer to the time of the trip, we will pair individuals that are coming by themselves.

When and where are the events?

Business activities will take place daily from 10AM- 4PM. Except for the real estate tour and summit (8AM sharp).

How will I get to each location?

AGN will arrange all travel accommodations related to the business summit. All private shuttles will pick up attendees at the Sheraton.

If I am running late, can we meet you at the location?

Not necessarily. Most events are not happening in one place. We will be on the go a lot. It’s best to arrive early and be ready to go! If you arrive late, you will likely forfeit your opportunity to attend the event that day.

Do I need to bring cash?

Yes, can exchange some money before you arrive, but you can also withdraw cash from reputable banks. Some venues accept mobile payments as well, but you will primarily be using cash. You should also let your bank know in advance that you are traveling, so that you do not have any issues.

Is registration refundable?

Registration and the registration deposit is non refundable. All subsequent payments are non refundable. Please make sure that you can attend before registering for this trip.

May I arrive earlier or leave later than the scheduled dates?

Yes, please note that no plans or arrangements will be made for you if you decide to arrive before the set arrival date. However, please let us know upon your reservation, when you plan to arrive.

Registration Includes:

• AGN Business Activities

Registration does not include:

• Flight

Is registration refundable?

Registration and the registration deposit is non refundable. All subsequent payments are non refundable. Please make sure that you can attend before registering for this trip.

May I arrive earlier or leave later than the scheduled dates?

Yes, please note that no plans or arrangements will be made for you if you decide to arrive before the set arrival date. However, please let us know upon your reservation, when you plan to arrive.

Registration Includes:

• AGN Business Activities

Registration does not include:

• Flight